Services

customer_servicesConsultation

From the moment you contact us, we aim to help in the best way we can. Once the time is right, and you feel you would like to talk a little bit more specifically about what you need, we will send one of our experienced Assessors for an informal chat. This is where they will be able to evaluate your situation first hand and talk you through the possible solutions we can offer.We understand that it isn’t just as simple as picking something out of a catalogue and having it installed. For many of our customers, this is a big change and they feel the need to talk with a professional before deciding on what they need. Therefore we try to encourage all of our customers to utilise this service as it minimises the chances making any wrong choices. This service is completely FREE and there is absolutely NO OBLIGATION to use TS Adaptations for any work.

Property Survey

TS Adaptations will survey your property to ensure we can utilise every space for bathroom facilities and more. Our designs will incorporate all information including plumbing, drainage, design and style of your bathroom. We aim to help you gain as much ease of access and usability of your bathroom as possible, to ensure you have the best access and safety.Throughout the survey process we will include you in everything and provide every aspect you will need to develop your dream bathroom. We will go through positioning of appliances to the tiles on the wall and show you how we will utilise the space. We know that the customer is needed in every process and step in the planning and design phases. We will inform you on any update on progress and as an added protection to the customer we will provide our aftercare service.

Bathroom Designbuilding

Your dream bathroom should be how you envisioned it so we take extra special care in ensuring that nothing gets left out. The overall look and feel to the bathroom is incredibly important and you are involved heavily in the design and planning phase. We offer a quality service with a massive selection of walk in baths and showers that will greatly improve mobility in the bathroom.If a walk in shower or bath is not going to be enough then you can choose from our stylish selection of wetrooms for the height of comfort and mobility. Including floor drainage, under floor heating, heated towel rails and many more custom options and services we can provide to ensure your dream bathroom takes shape exactly the way you envisioned it. We can also provide specialist equipment including hoists, fixed seating and more that will provide more manoeuvrability.

Installation

Once you have decided to have work carried out, our fully qualified engineers will start when it is convenient for you. We pride ourselves on being the best at what we do, and with a 99.6% feedback score to date, we know we are hard to beat when it comes down to quality of service. Any sort of construction taking place indoors can be a very messy process, however you need not worry as our engineers carry out a full cleanup operation to make sure the property is left as tidy as it was before they entered. Every facility that is installed is tested fully before the engineer will sign the job off as complete. All work is carried out by our fully accredited, CRB checked engineers so you are safe within your new bathroom. Also you will be given a great warranty to ensure future protection against any problems.

Aftercare

Even though the job is finished, we don’t see that our work is done. We want to hear your feedback regarding the full package we offered. One of our customer service staff will be in touch with you in a couple of weeks after your facilities have been installed. This means we can find out if our engineers have met the high standards TS Bathrooms demands and provide assistance when needed.Our priority is to make sure our customers bathe in comfort and ease and we will not stop until that is achieved. TS Adaptations is a name you can trust, so do not hesitate in contacting us today.

toiletsFree Spa Gift Hamper

To show our appreciation to the customers who use our services, we offer a spa gift hamper worth over £75 for every bath or shower facility installed. We want to make sure you enjoy your bathing experience as much as possible, and this is one of the ways we try to make that happen.